Refund policy

We don’t accept returns or exchanges on candy bars or merch. Our merch is made to order, so please check your size and order details before purchasing. We also cannot accept returns on sale items or gift cards.

If something arrives damaged, defective, or incorrect -- or you have any other issue with your order -- email us at info@samesiescandy.com. Include your order number and, if helpful, a photo. We’ll review it and work with you to make it right.

Please don’t send any items back unless we’ve asked you to.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.